Categories

13
APIs
 9
FAQ for JustGoCloud
 1
Getting Started
 1
Integrations
 18
Tutorials
 2
Video Tutorials

  Categories

  Tag Cloud

3way add minutes agent barge call call recording campaign copy copy campaign custom custom diposition custom field custom fields disposition download field fields force force logout get started hopper lead leads list listen lists load leads login logout minutes record recording reports reset three way three-way three-way call voip whisper

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Open Ticket

I'm having one-way audio issue, what's happening? Print

  • 480
Q: I'm having one-way audio issue, what's happening?
A: one-way audio is NAT/firewall related issue. Make sure that you have UPNP enabled in your route.

Was this answer helpful?

Related Articles

What are the recommended softphones? - Linux:   Twinkle (http://twinklephone.com)    Zoiper (http://zoiper.com)... What codec should I use? - To save on bandwidth, please set the primary codec to GSM on your softphone. If you have G729... Do I get charged for disconnected, busy, invalid calls? - Only answered calls are billed. What are the recommended workstation/computer specs for my agents?  - A dual core (or higher) computer with 4 GB of RAM (or higher) and a USB headset. How much bandwidth do I need? - We recommend the following:  *5 seats: 512kbps  *10 seats: 1 mbps  *20 seats:...
« Back

  Tag Cloud

3way add minutes agent barge call call recording campaign copy copy campaign custom custom diposition custom field custom fields disposition download field fields force force logout get started hopper lead leads list listen lists load leads login logout minutes record recording reports reset three way three-way three-way call voip whisper

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Open Ticket