I'm having one-way audio issue, what's happening?

Q: I'm having one-way audio issue, what's happening?
A: one-way audio is NAT/firewall related issue. Make sure that you have UPNP enabled in your route.
  • 466 Users Found This Useful
Was this answer helpful?

Related Articles

What codec should I use?

- To save on bandwidth, please set the primary codec to GSM on your softphone. If you have G729...

How much bandwidth do I need?

- We recommend the following:  *5 seats: 512kbps  *10 seats: 1 mbps  *20 seats:...

What are the recommended softphones?

- Linux:   Twinkle (http://twinklephone.com)    Zoiper (http://zoiper.com)...

What web browser do you recommend?

- Google Chrome is highly recommended

What are the recommended workstation/computer specs for my agents?

 - A dual core (or higher) computer with 4 GB of RAM (or higher) and a USB headset.