Knowledgebase - GOautodial Inc.

I'm having one-way audio issue, what's happening? Q: I'm having one-way audio issue, what's happening?A: one-way audio is NAT/firewall related...

How much bandwidth do I need? - We recommend the following: *5 seats: 512kbps *10 seats: 1 mbps *20 seats:...

What are the recommended workstation/computer specs for my agents? - A dual core (or higher) computer with 4 GB of RAM (or higher) and a USB headset.

What are the recommended softphones? - Linux: Twinkle (http://twinklephone.com) Zoiper (http://zoiper.com)...

What codec should I use? - To save on bandwidth, please set the primary codec to GSM on your softphone. If you have G729...

What web browser do you recommend? - Google Chrome is highly recommended

How many lines or channels per agent can I use? - Up to 20 lines/channels per agent. Our starter package has a limit of 150 simultaneous calls.

Do I get charged for disconnected, busy, invalid calls? - Only answered calls are billed.

What payment methods do you accept? - We accept Paypal, Credit Cards, and Wire Transfer. There is 5% fee on all transactions. For...